The Lessor mentioned overleaf, called PADDOCK RENT A CAR L.L.C, hereby rents vehicle identified overleaf to Renter subject to all terms and conditions on the front page and this page and the Renter, on consideration thereof agrees to them as the essence of the agreement.

1. Delivery and Return

The vehicle is delivered to the Renter in good overall condition and without apparent defects. Any complaints as to its condition must be made to the Lessor immediately upon delivery. The Renter agrees to return it with all documents and accessories and in the same condition to the Lessor at the location and on the date designated in this agreement. The Lessor reserves the right to repossess the vehicle without demand at Renter’s expense if vehicle is used in violation of this agreement.

2. Damage, Loss, Theft etc.

In the event of damages or loss of the vehicle or parts of it, including fire and breakage of glass, the Renter shall irrespective of his or the driver’s fault, pay the amount of all resulting loss and expenses to the Lessor (including but not limited to replacement or recovery costs, repair costs, compensation for decline in value and loss of the rental fee).
If Standard Terms and Conditions of Rent are violated, any legal provisions (as well as customs regulations or insurance regulations) of loss of revenue the Lessor may charge a compensation corresponding to the rental charge, until the day the vehicle or a replacement vehicle will again be available to the Leas or. This liability of the Renter may be waived if renter accepts Loss Damage Waiver according to Clause 10 by placing his signature in the space “Accept” on the front page, provided that the renter complies in all other respects with the terms and conditions of this Rental Agreement.

3. Charges

Renter shall pay any charges shown on the page or mentioned in the current tariffs.
a) The Cash deposit will be returned after 21 working days.
b) The Customer has to pay all the expenses (damage, traffic fines, fuel) if the sum of the charges is more than 30% of the deposit.

4. Indemnity

The Lessor is only responsible for loss or damage suffered by Renter or Third Parties, if such loss or damage was caused intentionally or through negligence on Lessor’s part. In all other cases, the Lessor cannot accept any liability and shall be immune against such claims.

5. Conditions of use

– The Renter is expected to look after the vehicle and not allow it to be used by third parties;
– Do not use rented vehicles for transportation of passengers for personal purposes (vans are exception);
– Do not use rented vehicles to propel or tow any car, trailer or other object;
– Rented vehicles are not to be registered in any race or contest;
– Rented vehicles are not to be driven while Renter or any other driver of vehicle is under the influence of alcohol, hallucinatory drugs, narcotics, barbiturates, or any other substance impairing consciousness or ability to react.
Rented vehicles are not to be driven in contravention of any customs, traffic or other regulations;
– by any person other than the Renter unless that person has been designated by the Lessor on the front page of this agreement;
– outside the country of rental (UAE) unless pre-authorized with written permission by the Lessor;
– in geographical areas which have been defined by the Lessor as restricted.
No vehicle shall be driven by persons less than 23 years old.
Licenses for locals and residents should be more than One (1) year old.

6. Insurance

The Lessor provides insurance coverage for persons using vehicle with its permission (and not other-wise) in accordance with an automobile liability insurance policy which is available for inspection.

7. Accidents, Thefts

In case of an accident (with or without damage to the vehicle) and in case of any personal injuries, the police must be called to the scene of the event and Renter must insist on obtaining a Police Report.
In case of theft of the vehicle or its parts renter must report to the police and obtain a “Police Report” and forward it to the Lessor. The renter must secure all data of all other parties as well as of any witnesses in order to complete accident report. The renter is obliged to assist the Lessor and / or its insurance companies in all claims or legal affairs in connection with an accident or any damage.
These responsibilities of the Renter shall apply in case of theft. No repairs are to be carried out on the vehicle without the prior approval of Lessor. If the Renter violates any of these regulations, especially if no Police Report can be presented to the Lessor, even an accepted and paid LDW may not release Renter from indemnities. “It is mandatory for the renter of the vehicle to obtain a police report and if the police report/repair letter is not in a position to identify a third party, PADDOCK RENT A CAR L.L.0 reserves the right to recover the excess liability (AED 5000) from the customer”. Customers are responsible for tire damages and punctures.

8. Personal Data

The Renter acknowledges that his personal data can be communicated to third parties, especially for credit protection purposes.

9. Governing Law & Jurisdiction

This Agreement shall in all respects be governed by and be construed and interpreted and take effect in accordance with the law of the United Arab Emirates applicable to the Emirate where it is executed and the parties hereto irrevocably submit to the non-exclusive jurisdiction of the courts of the state.

10. Loss Damage Waiver

By placing his initials on the front-page the renter accepts the obligation to payment of a supplementary fee in accordance with currently valid price lists, otherwise in case of damages or loss/theft of the vehicle or parts of it, renter assumes the obligation to payment of a supplementary fee in accordance with currently valid price lists. Otherwise in case of damages or loss/ theft of the vehicle or parts of it, Renter shall be liable in accordance with Clause 2 of these Standard Terms and Conditions of Rental. The Loss Damage Waiver does not exempt from liability in case of gross negligence or deliberate contravention of the rental conditions, legal regulations or insurance conditions

11.Personal Accident Coverage

By placing his initials in the space “PAC” on the front page, Renter agrees to pay an additional fee as per valid price lists, hereby, Renter acquires a personal accident coverage shown as per valid price lists.

12. Language

In the event of conflict between the text of this Agreement in the English language and the text of this Agreement in the Arabic language or any other Arabic translation and any competent court determining that such Arabic text or translation shall prevail, it is agreed the English text of this Agreement shall nevertheless be used to assist in any interpretation.

13. Cancelation Policy

a) If the customer cancels the reservation 7 days or more before the trip, 100% of the rental price will be refunded.
b) If the customer cancels the booking 3-7 days before the trip, 90% of the rental price will be refunded.
c) If the customer cancels the booking 1-3 days before the trip, 50% of the rental price will be refunded.
d) If the client cancels less than 24 hours before the trip, no refund is provided.

Paddock Rent A Car
Based on 336 reviews
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Valera KiselevValera Kiselev
15:42 22 Feb 23
Great service! Quickly chose a car for my budget. Clean, new car with low mileage. Manager told all the basic rules for driving in a new country for me. Support manager was in touch 24/7. Very satisfied! Thank you!
04:01 07 Oct 22
My husband and I rented the beautiful yellow black-striped Camaro. We researched about many car rentals in Dubai and you can rest assured when engaging with Paddock. They provided prompt replies and was on time when delivering the car. All the good reviews deserved to be recognized. We have read many horror stories about car rentals not returning the deposit but with Paddock, you can have a peace of mind as you are able to pay a reasonable sum for insurance / deposit. They are definitely reliable and trustworthy. We will book Paddock in advance in the near future if we have the opportunity to visit Dubai again (as many cars were sold out like hot cakes!) Thank you, Paddock! We appreciate you!
Muhammad Zulhilmi MusaMuhammad Zulhilmi Musa
09:12 03 Oct 22
Morning had a yacht tour and had the car deliver to Dubai Marina Mall it was really FREE. Car condition was splendid. Staff was great and helpful. Worth it and can be trusted. Totally recommended
Harris MahmoodHarris Mahmood
11:01 20 Aug 22
I have been a customer with Paddock for a few years now and all I can say is that I feel like I'm a part of the family. The service they provide, the trust that they build with you and their appreciation for loyalty is exceptional. I know that whenever I come to Dubai, I will have a car waiting for me at the airport whether I land at 3pm or 3am - they really do go the extra mile. I've rented from Paddock from a few days to a few weeks. From one car at a time to multiple cars at a time. The prices are always the best. It is crystal clear how much they value their loyal customers by the way they treat them. Even when I am not in Dubai I get regular messages from the team asking how I'm doing, notifying me of their latest cars, etc. It truly is a wonderful experience. Paddock - always the right choice! Rustem, you've built an incredible business and I wish you nothing but more success :)
Constantin ToporceaConstantin Toporcea
17:29 24 Apr 22
Rented this beautiful yellow black-striped Camaro. It's been a joy to ride from Dubai to Abu Dhabi. The staff was helpful and was able to accommodate my requests. I looked at many car rentals in Dubai before reaching out to Paddock due to overall low reviews and deposits not being returned but I think I stroke luck by meeting fair people.